Resume
Work
Experience
2024/08 - Present
Assistant Marketing Manager at Impala Services Limited
Planning and executing digital marketing strategies, including social media content, campaigns,and performance reporting. Managing the Impala website, overseeing SEO strategy and performance analytics. Improving visibility, lead generation and user engagement through enhanced keyword targeting and click-through optimization. Integrating GPT-powered chatbots into our website to enhance user experience and streamline customer service. Actively contributing to the Impala AI Task Force, supporting company-wide adoption and knowledge sharing around AI tools. Applying LLMs to enhance content creation and presentation quality across marketing materials.
2017/07 - 2024/07
Assistant Marketing Manager at New iMedia Solutuins Limited
Planned comprehensive marketing strategies, integrating digital and traditional tactics for optimal coverage. Responsible for website content updates and optimization, improving user experience and SEO performance. Wrote SEO-optimized blog content and landing page content for events to increase conversion rates for event participation or website visits. Managing and using different strategies for different clients on their social media platforms Organized industry seminars and webinars aimed at increasing customer trust in the brand and enhancing sales conversion rates. Developed content plans for small and medium businesses and social media, boosting social media interaction. Responsible for the creation and execution of Email Direct Marketing (EDM) campaigns Assist in monitoring and optimizing the use of the marketing budget. Responsible for day-to-day management of the paid performance channels, including paid search and paid social, setting up and optimizing campaigns in line with budgets to meet KPIs. Deliver weekly reporting of all campaigns and channels performance. Conduct regular industry and local competitor research on pace with the latest industry developments. Translating research into workable insights.
2016/11 - 2017/06
Business Development Executive at OPS Interior Design Consultants LTD
Provide full secretarial and admin support to the project team and department to ensure the smooth running of the department operations. Maintain records of Engineers and assist in their movements. Take meeting minutes and maintain records for the operations and project team. Develop and maintain document control processes for efficient management. Maintain a proper and user-friendly filing and document control system for recording and tracking all documents for the project team and department. Support the officers and project team in daily admin roles and assist in keeping a stock of stationery supplies for the department. Perform data-entry, recording, printing and filing duties. Undertake any ad-hoc admin projects/duties as required. Assist in checking and verifying staff claims and invoices for the project team.
2013/08 - 2016/10
Marketing Supervisor at Andy Tong Design Consultants LTD
Report directly to the managing director and collaborate with senior designer. Travel to prospective clients, project sites, and other key cities to conduct client meetings and presentations. Develop and maintain excellent relationships with customers. Overall project management duties include construction, cost and quality control, and ultimately, the project's profitability. Coordinating, supervising and controlling the decoration and fitting-out work. Manage Facebook fan pages to obtain fan growth.
Education
2009/09 - 2013/06
JNU University | Economic and Trading Degree
2004/09 - 2009/06
Po Leung Kuk Tong Nai Kan Junior Secondary School | F.1 - F.5
Skills
& Expertise
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Market Research & Development
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Keywords Research
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Market Planning
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Media platforms including Facebook, IG, Twitter, WeChat, LinkedIn, Little Red Book and Douyin
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E-commerce management (Shopline)
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Website Maintenance
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Budget Planning
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Event management (exhibitions)
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Social Media Copywriting
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Ad Management (Google & META) Able to manage 5-digital AD spend control
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ChatGPT and Marketing AI tools
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EDM Automation
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Data / Competitor Analysis
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SEO content writing
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Video Creative
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Graphic Design